Temporary Closure of Basketball England Membership Portal

Dear valued members,

During the past weekend, a technical issue was identified with the Basketball England membership portal, impacting the ability of users to log in. Consequently, the portal has been temporarily closed to effectively address this issue. Our team is currently working closely with our digital service provider to resolve this matter at the earliest, aiming to restore full access for all members.

It has been brought to our attention that several clubs are still in the process of entering their teams into the National Basketball League (NBL) before the looming deadline this Wednesday. In light of the ongoing technical difficulties, we want to assure all affected parties that the deadline will be extended if necessary to accommodate the challenges posed by the portal closure.

We sincerely appreciate your understanding and patience during this time and would like to extend a heartfelt apology for any inconvenience caused. We understand the importance of access to the portal for our members and are fully committed to ensuring that the necessary steps are taken to address the issue and resume normal operations as soon as possible.

We remain dedicated to upholding the highest standard of service and reliability for all our members, and we are taking this matter seriously to prevent any future disruptions. Basketball England, along with our digital service provider, are actively working to rectify this situation and minimise any impact on our valued members.

In the meantime, we encourage our members to stay updated on the latest developments via our official communication channels, including our website and social media platforms. Furthermore, we would like to assure everyone that the security and integrity of the membership portal have not been compromised. The temporary closure is solely a proactive measure to address and resolve the technical issues currently being experienced.

We kindly ask for your continued patience and understanding as we strive to expedite the resolution of this matter. Your cooperation is invaluable in helping us mitigate the impact of this temporary disruption, and we are genuinely grateful for your ongoing support.

As we work diligently to restore the membership portal to full functionality, we are committed to keeping our members informed about the progress and any relevant updates. We understand the significance of the portal for our members and are fully focused on delivering a swift and comprehensive resolution to this issue.

Thank you for your cooperation, and we extend our sincere apologies once again for any inconvenience caused by this temporary closure. We will continue to provide updates as the situation progresses and appreciate your ongoing support and understanding during this time.